Shipping policy
📦 Shipping Policy
Last Updated: [1/3/2026]
Thank you for shopping with Bilingual Bodega by Rabbit Writer Books. We are excited to deliver beautiful bilingual books and artwork to you!
🌍 Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped, including tracking information (if applicable).
During high-volume periods (holidays, new releases, promotions), processing times may be slightly longer.
🚚 Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and order weight.
Estimated Delivery Times:
Mexico:
3–7 business days
International Orders:
7–21 business days (depending on destination and customs processing)
Please note that delivery times are estimates and may vary due to carrier delays, postal disruptions, or customs processing.
🌎 International Shipping & Customs
We proudly ship worldwide.
International customers are responsible for:
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Customs duties
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Import taxes
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Any additional fees required by their country
We are not responsible for delays caused by customs.
📦 Order Tracking
Once your order ships, you will receive a tracking number via email (if tracking is available for your selected shipping method).
Please allow 24–48 hours for tracking updates to appear.
📍 Incorrect Shipping Address
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice a mistake, contact us immediately at:
📬 Lost or Damaged Packages
If your package arrives damaged or appears lost in transit:
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Contact us within 7 days of delivery.
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Include your order number and clear photos (if damaged).
We will work with the shipping carrier to resolve the issue as quickly as possible.
💛 Contact Us
If you have any questions about shipping, feel free to contact us:
We appreciate your support and thank you for supporting independent bilingual storytelling