Shipping policy

📦 Shipping Policy

Last Updated: [1/3/2026]

Thank you for shopping with Bilingual Bodega by Rabbit Writer Books. We are excited to deliver beautiful bilingual books and artwork to you!

🌍 Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been shipped, including tracking information (if applicable).

During high-volume periods (holidays, new releases, promotions), processing times may be slightly longer.

🚚 Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order weight.

Estimated Delivery Times:

Mexico:
3–7 business days

International Orders:
7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to carrier delays, postal disruptions, or customs processing.

🌎 International Shipping & Customs

We proudly ship worldwide.

International customers are responsible for:

  • Customs duties

  • Import taxes

  • Any additional fees required by their country

We are not responsible for delays caused by customs.

📦 Order Tracking

Once your order ships, you will receive a tracking number via email (if tracking is available for your selected shipping method).

Please allow 24–48 hours for tracking updates to appear.

📍 Incorrect Shipping Address

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice a mistake, contact us immediately at:

📧 rabbitwriterbooks@gmail.com

📬 Lost or Damaged Packages

If your package arrives damaged or appears lost in transit:

  1. Contact us within 7 days of delivery.

  2. Include your order number and clear photos (if damaged).

We will work with the shipping carrier to resolve the issue as quickly as possible.

💛 Contact Us

If you have any questions about shipping, feel free to contact us:

📧 rabbitwriterbooks@gmail.com

We appreciate your support and thank you for supporting independent bilingual storytelling